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Refund & Return Policy – UFA ONLINE ORDERS        

1. Eligibility for Returns
Returns are accepted within 30 days of delivery.
Products must be in new, unused condition, with no signs of damage, wear, or alteration.
All original packaging, manuals, and accessories must be included.
2. Restocking Fee
A 15% restocking fee will be applied to all refunds.
3. Return Shipping Costs
Return freight/shipping costs are the responsibility of the customer.
We recommend using a trackable shipping service as we cannot guarantee receipt of your returned item without proof of delivery.
4. Non-Refundable Items
Items that are damaged, used, or not returned in their original condition may not be eligible for a refund.
5. Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, the refund (less restocking fee and excluding shipping costs) will be processed to your original payment method.
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